The short, honest version

Last updated: 5 August 2026.

Privacy policy

Who to write to

Martha Calm
Customer care & billing: Honcharenko Oleh
[email protected]

For anything in this policy, including any request about your own data, write to [email protected] and a person will answer.

What this site does not do

There are no analytics on these pages. No Google Analytics, no advertising pixel, no heatmap, no session recorder, no social media widget. Nothing on this site profiles you, follows you to other sites, or builds an audience segment out of your visit.

The fonts are served from this domain rather than from Google Fonts. That matters more than it sounds: loading a font from a third party hands your IP address to that third party before you have agreed to anything. We host the files ourselves so that never happens. As far as the markup is concerned, reading this site contacts no other company at all.

Because nothing non-essential is stored on your device, there is no cookie banner to dismiss. That is not an oversight — there is genuinely nothing to consent to.

What is stored on your device

The reader remembers how you like to read: night or day light, and your chosen text size. These sit in your browser's own local storage on your device. They are never transmitted to us or to anyone else, they contain no identifier, and clearing your browser data erases them completely. They are not cookies and they are not used for tracking.

Server logs

The site is hosted by Cloudflare Pages, which — like every web host — records ordinary request data such as your IP address, the page requested, the time, and your browser's user-agent string. This is standard operational logging used to serve the site and to defend it against abuse and attack. The lawful basis is our legitimate interest in keeping the site running and secure. We do not use these logs to identify individual readers, and we do not combine them with anything else.

If you buy the guide

Payments are handled by Lemon Squeezy, which acts as the merchant of record for every order. That means Lemon Squeezy is the seller of record for the transaction, and it — not us — collects and processes your payment details as its own data controller. Your card number never reaches this site or us in any form.

What we receive from them is limited to what is needed to fulfil and support your order: your name, your email address, your country for tax purposes, and the order reference. We use it to deliver your link, to answer support questions, and to issue refunds. We keep records of purchases for as long as tax and accounting law requires, and no longer.

Lemon Squeezy publishes its own privacy policy covering everything it collects at checkout. Please read it as well: lemonsqueezy.com/privacy.

How the guide is delivered

After payment you receive a private web link that opens the full guide in any browser. There is no app, no account and no password — that is deliberate, because the product exists to be usable at three in the morning. The link is unlisted and hidden from search engines, and access does not expire. We never ask you to create a login, so there is no password of yours for us to store or lose.

If you email us

When you write to [email protected] or [email protected], we keep your message and our reply so that we can deal with the matter and any follow-up. We do not add you to a mailing list. We do not have a mailing list.

Your rights

Wherever you live, and specifically if you are in the European Economic Area or the United Kingdom, you have the right to ask what data we hold about you, to get a copy of it, to have it corrected, to have it deleted, to restrict or object to how we use it, and to receive it in a portable form. Write to [email protected] and we will answer within one month. There is no charge for this.

If you think we have handled your data badly, you are entitled to complain to the data protection authority in the country where you live or work. You can do that without asking us first, though we would rather you gave us the chance to put it right.

Children

This guide is written for parents and carers. It is not directed at children, and we do not knowingly collect any information from them.

Changes

If this policy changes, the new version appears on this page with a new date at the top. We will not quietly start collecting something and leave the old text standing.

Refund policy

Fourteen days, no questions asked

The guide costs $15.99. It is a single payment for lifetime access — there is no subscription, no renewal and nothing that will quietly charge you again later.

If the guide was not helpful for your family, tell us within 14 days of your purchase and we will refund you in full. You do not have to explain why, you do not have to prove you tried the techniques, and you will not be talked out of it. This is the same promise made on the guide page, and it means exactly what it says.

How to ask

Email [email protected] from the address you used at checkout, or include your order number. One line is enough — “please refund this order” will do. We do not need a reason and we will not ask for one.

How the money comes back

Because Lemon Squeezy is the merchant of record, the refund is issued through them and returns automatically to the same card or account you paid with. We cannot send it anywhere else, and we never see or handle your card details in the process. Refunds are normally issued within a few working days of your email; how quickly the money then appears on your statement is up to your bank, and usually takes another five to ten working days.

The refund is for the full amount you paid. We do not deduct a handling fee.

After a refund

Once you have been refunded, the purchase is treated as withdrawn and the guide is no longer yours to use or to pass on. The free pages — the safety guide and the full sample lesson — remain open to you and to everyone else, always, with no payment and no email.

Your rights under consumer law come first

Nothing on this page reduces any right you have under mandatory consumer law in your own country, including any statutory right to cancel a purchase of digital content. Where such a right applies, it applies in full and in addition to the promise above. Because Lemon Squeezy is the seller of record, its own terms of service also govern your purchase, and where they give you more than this page does, they win.

What is not covered

This is a guide, not medical care, and the refund promise is about your satisfaction with the guide. If you are worried about your baby's health or your own, please contact your doctor, midwife or local health service — that is not something a refund can help with, and it should not wait.